There is a variety of sources of help available. Below we listed a few key resources that can help answer your questions regarding Canvas or any specific tool or functionality within Canvas.

Catalogues

If you are already registered in the course or the course is public, you can choose to 'view course'.

If you are a staff member at Te Herenga Waka—Victoria University of Wellington you can choose to enrol in the course, select 'enrol in course', which will take you to the catalogue where you can enrol in the course. By enrolling in the course it will appear on your dashboard making it easy to refer to in the future.

Staff catalogue

Teach in Nuku: This course has a huge amount of practical how-to information on using Canvas. This course was created by the Centre for Academic Development (CAD) and is tailored to us at Te Herenga Waka and how we have configured Canvas as the core tool in Nuku. View the course or enrol in the course.
Toiere: A guide to course learning design: Toiere is a course on best practice in online course design, and how to create a course that is accessible and engaging, and which actively supports and enables student success. First developed in 2020 for Blackboard this is Toiere 2.0, updated for Nuku. View the course or enrol in the course.
Tools for Learning & Teaching in Nuku: This is a guide to tools that can be used for teaching and learning in Nuku. This course has a huge amount of practical how-to information on using the integrated tools that make up Nuku, such as Panopto and Turnitin. View the course or enrol in the course.
Threshold Standards for the Online Student Experience: This is the set of principles that underpins Toiere as it stands now on Nuku. The Threshold Standards were developed in 2022 to sustain and extend the positive changes to how we do online course design that came out of our experience during the COVID-19 pandemic, and which we hope will continue to evolve as we grow into Nuku. These can help when thinking about developing existing courses or creating new ones. View the public course or enrol in the course.

Student catalogue

Learn in Nuku: This course is designed specifically for Nuku. It provides students with guidance on how to use Canvas and other tools, highlighting functionality that they are likely to encounter in their courses. View course or enrol in course
Study Resources and Help: While this is not about Canvas, it is a study-focused course developed by Te Taiako—Student Learning. It offers students a convenient hub to access study resources and information within Nuku. View course or enrol in course
MyTech - Student Orientation to Technology: This course is broken down into separate modules based on each of the commonly used tools. Each module will contain an overview of the tool, along with an activity to complete or video to watch. View course or enrol in course

Centre for Academic Development

The Centre for Academic Development (CAD) supports the University community in pursuit of learning and teaching excellence. The CAD team provides practical services that enhance learning and teaching at Te Herenga Waka—Victoria University of Wellington.

We work with individuals and teaching teams across a range of areas, including:

Academic development
Learning and teaching advice
Educational technology services
Course and teaching feedback interpretation
Policy development
Curriculum development
Research

Teaching and Learning practice guides

How Victoria University of Wellington promotes the use of inclusive teaching practices that benefit our increasingly diverse community of students and staff.

Steps to teaching success website

Contacting us

For pedagogical support in using Canvas contact the Centre for Academic Development, please email cad-contact@vuw.ac.nz.

If you need assistance with something in Canvas that’s specific to your discipline or school, please email nuku@vuw.ac.nz.

Centre for Academic Development

If you have a technical issue with Canvas or any of the other tools in Nuku, like Panopto, it’s important that you raise it as a call or email to the Digital Solutions and service desk. Getting calls logged through the ticket system also helps with identifying common issues and their solutions for the benefit of all users.

Technical issues should be logged through the Staff Service Centre or by emailing the Service Desk.

For urgent issues, please call extension 5050 or 04 463 5050.